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Reviews

Star Rating:

***** Old Town Auto Care - Ryan's Auto Service is rated 4.9 out of 5 stars, based on 48 reviews!

  • *****

    Outstanding customer service! I was looking for a Sunday vehicle inspection and the team at Old Town got me right in and out.

  • *****

    Came here to get oil changed. A full synthetic oil change for $65. Pretty normal around here. The whole thing took about 30mins. There's no wait room, just a few chairs outside of the garage.

    It's a quick efficient service, and the staffs were professional

  • *****

    They did a good job on my car

  • *****

    super quick inspection! there were many cars waiting for inspection but it was done super quick

  • *****

    I was taking in the sights in Alexandria on a Sunday. My car died that afternoon. Had it towed Old Town Auto Care. I emailed them through their website on Sunday night and got a response within an hour. On Monday, they diagnosed my problem... bad starter. and had it fixed later that same morning. I was very impressed with their responsiveness and service. And the cost was very reasonable. I recommend these guys. --Ben from Richmond, VA

  • *****

    Amazing service

  • *****

    Excellent customer service. really care about my issue

  • *****

    Very pleased with the service I received at this shop. Honest and affordable work. Will be taking my car here in the future!

  • *****

    Great place to get a Uber state inspection.

  • *****

    I showed up without an appointment to get my car inspected. Although they had many cars waiting ahead of me the man on duty gave me an accurate time for completing my inspection. He also offered to call me rather than make me wait at the station. The entire process was organized, and efficient. The prices for gas were good, too.

  • *****

    He is fair and works well. Honest guys. I recommend all my women friends and family to him

  • *****

    Great service, honest, and good prices. Ryan actually left about a year ago, but the shop is still great.

  • *****

    Just on the money when I needed them fast and efficient to the point! Thanks guys!

  • *****

    Great service at a very fair price. Will definitely come here again in the future

  • *****

    Very fast and free Uber automobile inspections.

  • *****

    Good Customer Service! Had to get car inspected for Uber.

  • *****

    These guys saved me from a lot of hassle. I had a flat tire in traffic around the corner from them. I found them online and they actually answered the phone. They made a road service call, arrived in less that 20 minutes, took the bad tire off my car, drove it to their shop, fixed it, drove back and put it on my car, then when I went back to their shop to pay they put air in all the tires. Wow! Real service.

  • *****

    The service was quick and professional. I had called around to a few places that had waitlist for appointments or astronomical wait times and then decided to come here (FCFS). When I arrived about an hour after they opened there were a few cars ahead of me for my inspection. The mechanic told me it would be 15 minutes. I had expected to wait at least an hour (even brought a book). Ten minutes later he was done. Good service. It was worth the drive to Virginia.

  • *****

    I drove my car to the shop for maintenance work this early afternoon. It is a small auto shop with two hydraulic lifts, inside an independent gas station. It is the only auto shop around old town Alexandria area that opens on Sunday. There is a wait for about one hour for one customer ahead of me. There was one mechanic in the shop, Abdu, who serviced my car today, for an oil change (full synthetic, $70), tire rotation ($20), driver-side mirror assembly installation (part provided, $50), and state safety inspections ($16). Overall, he took slightly over an hour to finish the job. He is communicative and efficient.

    I could spend $10 less on oil change and maybe another $10 less on mirror assembly installation at a national chain (Good-year, Firestone, and Meineke, etc), but they don't open on Sunday. It is pretty hot out, so I did not haggle, paid him a good price for a good job.

  • *****

    This shop is down the street from my office and has become my go-to for oil changes, inspections, and general maintenance. They are quick, communicative, and honest. I once brought my car in because it wasn't starting as quickly as usual. I thought for sure there was a problem with the battery. They checked everything and couldn't find anything wrong. Could have totally taken advantage and sold me something I didn't need. All this was after my 100,000 mile inspection, and as a result they didn't even charge me to look it over.

    I always feel well taken care of and respected here.

  • *****

    The people at Old Town Auto care gave me a price to fix my daughters car and did it for what they said. They did the repairs when they said they would and for the price the quoted me. The only thing that might have been better was Juan's English. I would recommend the shop to anyone.

  • *****

    Fast service

  • *****

    I called to get an inspection, the guys were great and I was able to get it done the same day!

    When I arrived they were as great as they guy was on the phone. It was organized and very fast

    Thanks so much!!'

  • *****

    Ali is the best. Fast and honest service.

  • *****

    The service I have received here is great. I have been coming here for a few years and I have never had a problem. Always on time, great prices and professional. They are honest and dependable even when you're in a hurry. Ali and Juan are the best and most reliable people you can get in this area. I highly recommend them for their skills and accuracy with complete honesty.

    Lisa Maher

  • *****

    Amazing customer service! They were very helpful.

  • *****

    This place took a good care of my car, they fixed my car door problem that I been having for months, and Ali updates the status to me constantly and he always answers my call right a way. This is the best auto service I received in years

  • *****

    Quick service with very reasonable charge.

  • *****

    Great place that gives a super honest price/estimate. I would drive 50+ miles to have them work on my car.

  • *****

    I've been trying to write a review about this business , but after the big savings I got it last week I absolutely have to give them the kudos they deserve !
    On June I brought my Audi for a horrible sound coming from the front left tire , I took it to a shop in MD near my work and they said I have to change the brakes and rotors and i made an appointment for the next day when I came home the sound gets louder so I took it to this shop and they lift it up they found small stone between the rotors and the metal plate ,so no brakes needed to be replaced so my problem solved for $45 check up fees.
    Thanks Ali & Juan
    Last week my wife took her car for inspection for palace in wood bridge and got rejection for lower control arm and fog light and they ask $1200 to fix it ,so I took it to Old town auto care ,they replace only the one with broken bushings not both of them as the other shop said and for the fog light they advice me of removing both of them because they are very expensive to replace and they are dealer item only because I did't find them online or after market, so they explain to me the law about the fog light in VA ( either both of them are installed and working or both of them are disconnected and remove the bulbs and sockets ), their charge is $378 for every thing.
    I don't think I will take my car and my wife's car anywhere else and I told all my neighbor and friends because they will find advice from people they know what they are doing and their charge is reasonable which makes you save money plus fast and professional service.
    I will definitely recommend them to family and friends.

  • *****

    Great service. Very honest people . I have been coming to this shop for many years. I met Ryan and now Ali and Adam. Very helpful people. They extended hours of operation. They can pick up and drop customers at metro station. They really take care of their customers and the charges are very reasonable. No doubt this is the best shop in the area. Great job guys

  • *****

    Fantastic service at Old Town Auto Care (Ryans). They do all repairs and state and emissions inspections. Convenient extended time of operation including Saturday and Sunday . I have been coming to this shop for many years . Ryan was there and now Ali and Adam. Great guys and very honest .

  • *****

    Great service. Very honest people . I have been coming to this shop for many years. I met Ryan and now Ali and Adam. Very helpful people. They extended hours of operation. They can pick up and drop customers at metro station. They really take care of their customers and the charges are very reasonable. No doubt this is the best shop in the area. Great job guys

  • *****

    Ryan has earned my respect and trust based on an excellent experience. I had a loud rattling in my car that was getting worse by the moment. I was in Alexandria for a business meeting and stopped in and he was kind enough to immediately agree to look at it that same day. He then followed up via phone with a professional voice mail, indicating he had, "good news." What a welcome relief from an auto mechanic! Turns out, it was simply a part that had come loose, and he fixed it in less than an hour. Additionally, he offered to check my engine light and potentially fix my gas cap. I gave him the "okay" to fix things that he found, and he ended up calling back to say that it didn't need to be fixed after all. He could have told me that I needed thousands of dollars of repairs and I may not have known if it was true. Instead, he charged me $75 for labor and I left happy and a loyal customer, who will not only return for my service needs (even though I live over an hour away from his shop) and will refer others based on the professionalism and honesty that he exhibited. What a breath of fresh air in a world where it is often difficult to find exceptional customer service. My highest recommendation. Thank you, Ryan!

  • *****

    I was absolutely taken aback by the excellent service Ryan showed - not only his service but in his honesty! As a woman, i dread going to mechanics b/c i know there will be some mysterious "pretend auto repair." IN fact, Ryan was so honest, I had to keep asking him was he sure the BILL was right? lol..not only is he a Veteran, he is just a fantastic mechanic and I would beg anyone to argue differently. If you want an ethical mechanic and MORE than a fair price, this is the guy to see!

  • *****

    Ryan has earned my respect and trust based on an excellent experience. I had a loud rattling in my car that was getting worse by the moment. I was in Alexandria for a business meeting and stopped in and he was kind enough to immediately agree to look at it that same day. He then followed up via phone with a professional voice mail, indicating he had, "good news." What a welcome relief from an auto mechanic! Turns out, it was simply a part that had come loose, and he fixed it in less than an hour. Additionally, he offered to check my engine light and potentially fix my gas cap. I gave him the "okay" to fix things that he found, and he ended up calling back to say that it didn't need to be fixed after all. He could have told me that I needed thousands of dollars of repairs and I may not have known if it was true. Instead, he charged me $75 for labor and I left happy and a loyal customer, who will not only return for my service needs (even though I live over an hour away from his shop) and will refer others based on the professionalism and honesty that he exhibited. What a breath of fresh air in a world where it is often difficult to find exceptional customer service. My highest recommendation. Thank you, Ryan!

  • *****

    I was absolutely taken aback by the excellent service Ryan showed - not only his service but in his honesty! As a woman, i dread going to mechanics b/c i know there will be some mysterious "pretend auto repair." IN fact, Ryan was so honest, I had to keep asking him was he sure the BILL was right? lol…..not only is he a Veteran, he is just a fantastic mechanic and I would beg anyone to argue differently. If you want an ethical mechanic and MORE than a fair price, this is the guy to see!

  • *****

    Started going here because a friend told me how nice the guys were and what great work they do here.  I dropped my girlfriends car off before going to work around 9:45am to get 4 tires replaced, rear brakes and VA state inspection.   Left the keys with Tommy and before noon i got the call that the car was done.  These guys rock!  I was very pleased with the work they did.  I highly recommend this place to anyone.   I will definitely be coming back for more service in the future.  Thanks again Tommy!

  • *****

    ***Woohoo is an is an understatement**

    Of course, I was told by the dealership that the repairs I need done to my car would cost an arm and a leg. A friend recommended me to this shop and I have to say, I had a GREAT experience! Not only was the price right, the customer service was too good to be true. In one morning and out that evening! Quality parts and services rendered!

    it's not often that you find an Auto Repair shop that you can trust!

    - Thanks again Ryan's Auto Service!!!!

  • *****

    Had them repair the corroded fuel lines that were leaking gas on my '97 Oldsmobile Cutlass Supreme. They couldn't get the parts they needed from Oldsmobile but were able to get the lines elsewhere and make the repairs. For how much work was done the cost was reasonable and Ryan/service was friendly.

    Dropped car off after hours Tuesday and got it back around noon Thursday.

  • *****

    Ryan's provided the best auto service I have ever received.  If you are looking for honest, reliable, and timely auto service then look no further.

  • *****

    I was absolutely taken aback by the excellent service Ryan showed - not only his service but in his honesty! As a woman, i dread going to mechanics b/c i know there will be some mysterious "pretend auto repair."  IN fact, Ryan was so honest, I had to keep asking him was he sure the BILL was right? lol.....not only is he a Veteran, he is just a fantastic mechanic and I would beg anyone to argue differently. If you want an ethical mechanic and MORE than a fair price, this is the guy to see!

  • *****

    I had a great experience at Ryan's. I took in my 2008 Toyota Yaris for 100k service and the customer service Ryan provided was first class. He explained everything and set clear expectations, called and checked with me before he did anything, and when I went in to pay my bill it was less than what he estimated (which, by the way, was significantly less than other shops I checked with in the area). Ryan is also a retired Navy veteran and you can really tell he takes great pride in his work. I will be bringing my car back to Ryan for all future service.

  • *****

    Good Follow up by owner

  • *****

    Ryan provided exceptional customer service to me and my husband, changing my brakes and rotors. Although it was evening-time we were able to drop off the vehicle and pick it up the following evening. I will definitely take my vehicle back if any other service is necessary. Thank you Ryan!

  • *****

    Ryan's shop is great, and Ryan is one of those rarest of the rare - an honest mechanic. A lot of shops around here gouge you, scare you, or overcharge you, but this place is a gem - he does good work at a fair price, and treats his customers with respect.  If you're sick of getting ripped off, check him out.

  • *****

    Go see Ryan for your auto repairs!  You will quickly see that he will give you an honest diagnosis and a fair price.  I took my Dodge Ram 1500 to Ryan to get a second opinion on my brake pads and rotors.  He gave me an honest assessment and a great price.  Then, he did quality work in a very timely manner.  From now on, Ryan will be my first stop.

  • *****

    I hit a curb hard and got a flat in the rain.  They were the closest station and boy am I glad I found them.

    They discovered that my last place had put the wrong size tires on my car (I was wondering what that rubbing sound was?!)

    They replaced both front tires for me for less than I paid the place that put the wrong size tires on my car!  

    They are the best!